Privacy Policy

Business Name: Drip Sole

Email: info@dripsole.co.uk

Phone: +44 7988 592412

Address: 18 Lee Road, London SW19 3HX, United Kingdom

1. Introduction

At Drip Sole, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information

When you make a purchase or attempt to make a purchase, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via Shopify Payments)

b) Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referring website

3. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties to operate our business, including:

• Shopify (our eCommerce platform)
• Payment processors (Shopify Payments)
• Shipping carriers (e.g., FedEx, Royal Mail)
• Analytics tools (to improve user experience)

These third parties only have access to the information necessary to perform their services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Cookies may include:

• Essential cookies (required for website functionality)
• Analytics cookies (to understand user behavior)
• Marketing cookies (to deliver relevant advertisements)

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at info@dripsole.co.uk.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Drip Sole
18 Lee Road, London SW19 3HX, United Kingdom
Email: info@dripsole.co.uk
Phone: +44 7988 592412